Privacy Policy

Information we collect

When you submit a form on this site, we collect what you type into it: your name, email address, and phone number, the service or plan you express interest in, anything you write in a message or survey field, and whether you ticked the box agreeing to receive text messages. We collect it to answer you, to prepare the free credit analysis you asked for, and to provide the services you sign up for.

When you tick the text-message consent box, we also record the date and time you did so and the version of the consent wording that was on screen, so we can show what you agreed to. We may also collect basic technical data (such as IP address and browser type) through standard analytics.

How we use your information

We use your information to respond to your request, prepare your free credit analysis, provide credit-repair services, and communicate with you about your account by phone, email, and, if you opted in, text message. We do not sell your personal information.

Calls and text messages (TCPA)

We use the phone number you give us to reach you about credit-repair services. We send text messages only to people who have opted in: if you check the consent box on a form, you agree that Clean Slate Solutions LLC may contact you at the phone number provided, including by autodialed and pre-recorded calls and SMS, about credit-repair services. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP, and reply HELP for help. You can opt out of calls and email by contacting us at (956) 414-0468. Full SMS terms are on our Terms of Service page.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use GoHighLevel, our customer relationship and messaging platform, to send and receive these messages on our behalf. That is the support-services sharing the sentence above permits, and it is the only sharing of your mobile opt-in data we do.

Read the full SMS terms

We share your information only with service providers who help us operate (for example, our CRM, scheduling, and email/SMS vendors) and with the credit bureaus and furnishers as required to perform disputes on your behalf, or when required by law. These providers are bound to use your information only to provide services to us.

Mobile opt-in data and consent are handled separately and more strictly, as described under "Calls and text messages (TCPA)" above.

Data retention and security

We retain your information for as long as needed to provide services and meet legal and recordkeeping obligations, then delete or anonymize it. We use commercially reasonable administrative and technical safeguards to protect your data, though no method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may withdraw marketing consent at any time, by contacting us at (956) 414-0468. To stop text messages, reply STOP to any message from us. We will respond consistent with applicable law.

Children

This site and our services are intended for adults 18 and older. We do not knowingly collect information from children.

Changes and contact

We may update this policy and will revise the date above when we do. Questions? Contact Clean Slate Solutions LLC at (956) 414-0468.